Key Benefits

• A demonstrable and significant return on investment.
• Adherence to TCPA regulations.
• Skill level routing of RPC’s to most effective associates.
• Ability to add trained agents quickly and effectively.

NACIPL’s Transfer Agents can be leveraged for TCPA compliance and skill-based routing

• Our skilled Transfer Agents place calls and verify connections with the right party using a personalized script.
• Verified right party connects are warm transferred to the client into a dedicated hunt group.
• Outbound calls display our clients’ phone number so callbacks will go directly to our clients.

Additional Value

• Ease of setup (hosted solution) means no hardware/software to purchase or install
• Daily scrub of files increases the percentage of successful contacts
• Daily upload and download of files
• Built-in wireless number identification service and time zone compliance features
• Comprehensive performance reporting of program productivity
• Consumer satisfaction: Over 100 million cell phones dialed with ZERO complaints!